Contact Us

Sales & Distribution

I am a grocer, cafe owner or similar retailer and I want to sell Guayakí products. How do I create an account?

If your business is interested in selling our canned, bottled or loose-leaf offerings, please select “New account inquiry” in the webform here to submit your request and a sales representative will contact you shortly.

I represent a business that sells Guayakí products. How can I place or change an order?

Please select “Wholesale Inquiry” in the webform here and we will contact you shortly to process your order.

I represent a business that sells Guayakí products, and I have an accounting inquiry.

If you don’t have access to your collection agent, please call our accounting line (305-929-8766) to acquire your account information.

I am an online retailer interested in selling Guayakí beverages and products. How can I place an order?

Thank you for your interest. We are not accepting partnerships with online retailers at this time but encourage you to check back in the future.

I am a current retailer experiencing a delivery/service problem, who can I speak to?

Please complete the webform here and choose 'Question' for your reason for reaching out. We will contact you shortly to help troubleshoot your problem.

Can we purchase or resell Yerba Mate internationally?

Thank you so much for taking the time to reach out! We appreciate the support and promise we're working hard to be everywhere our fans want
us to be. Currently, our operations service distribution in the US, Canada, and Argentina. We are excited by the passion to sell our yerba mate products globally and will keep your information on hand should distribution move in your direction!

Programs, jobs, & collaboration

I am interested in becoming an Ambacebador. Who can I speak with to learn more about this program?

Please visit us here to find out how you can apply to be an Ambacebador. 

I am interested in exploring career opportunities with Guayakí. How can I learn more about current job openings?

Please visit us here for more information on current job openings.

Product Information

I am a consumer of your beverages and/or products. How can I submit feedback?

We appreciate your feedback and want to ensure we continue the highest caliber of customer satisfaction. Please email us at info@guayaki.com to submit feedback. If you have comments on a specific product, please provide the best by date, lot code information and time stamp. All of this information is located on the bottom of the can. If easier, you can always attach a picture. One of our customer service representatives will contact you shortly. We look forward to hearing from you.

I love Guayakí Yerba Mate! How can I purchase by the case?

There are a number of ways to get cases of Guayakí. You can shop online at our website, one of our other online retailer partners like Amazon or visit your local store and ask about purchasing a full case. If you need help finding a nearby store selling Guayakí products, please visit our store locator.

I can no longer find a flavor of Guayakí Yerba Mate that I love. Has it been discontinued?

We strive to ensure we provide a portfolio of options to fit all flavor preferences. Please visit the Products page to explore our most up-to-date product offerings. 

Where is Guayakí’s Yerba Mate grown and how do you ensure quality?

To learn more about our yerba mate sourcing, certifications, and values, please check out our Regeneration page. You can also visit this page to learn more about yerba mate.